Fabulous merchandise begins with incredible design. Our award-winning design team boasts many years of collective experience with a vast range of design styles – from heavy metal to Mozart. By combining today’s most popular fashion trends with brilliant digital imagery, you’re sure to be pleased with our results.

Manufacturing

At Richards and Southern, we own 100% of the equipment needed to create vivid images that translate beautifully and consistently across your entire product line. Our team has taken home SGIA, Screen Play and Impressions Magazines awards, which set the standard in print quality and creativity world-wide.

Tour Support

If you have ever purchased a T-shirt at a concert, chances are very good that Richards and Southern was the company manning the booth. R&S specializes in tour merchandising logistics, inventory control, transportation, booth management and nightly accounting. Whether you are pulling a trailer from the back of a van or in need of a fully dedicated semi, we have the experience to power your next tour.

• Fully dedicated road crew
• On-site warehousing and distribution services
• Truck loading, unloading and inventory tracking
• Venue sales management and oversight
• Comprehensive reporting and financial accounting

Wholesale Services

At Richards and Southern, we recognize that every client has a unique set of business needs and requirements. In many cases, we provide production services on a wholesale basis in lieu of our turnkey service offerings. Typically, these clients are established brands and retail partners that have limited in-house capabilities.

Ecommerce

What began in the late 90's as an experiment in online merchandising has evolved into a multimillion dollar business unit that enables our clients to connect with their fans and increase merchandising revenue around the clock, 365 days a year.

• Fully customizable store layouts
• Digital product and MP3 sales capability
• SoundScan reporting
• Coupons and holiday sales promotions
• Email delivery and tracking, including open rates and click-throughs
• Product categorization
• Item features
• Multi-item product bundling
• Real-time inventory and sales reporting

Fulfillment

We take great pride in our ability to warehouse 100% of your merchandise inventory, enabling same-day pick, pack and ship capabilities. Our semi-automated system notifies your customers when orders are received, shipped and delivered through our partnerships with the United States Postal Service, UPS and APC Logistics. Our team provides hands-on order packaging and comprehensive customer support services.

• On-site warehousing
• International Shipping
• Automatic order receipt, fulfillment and delivery notification
• Hand packaging of all orders received
• Merchandise exchange and refund capabilities
• Full time customer support staff